Richard,

Thanks so much for tuning into and helping me with this. You guys are awesome. You should get the business of the year award!

LaCasa Bella
(Buy Local Program Participant)

Richard - Brian,

Thank you so much for your responsiveness. You guys are great! Ronnie

Kristina,

This is great information~many thanks for the time and effort of the new system at the Chamber! It is a great tool for your members, along with month-end stats! Thanks for the time you have put into it, as well the time spent informing your members on how to use it~please know it is appreciated.

M.K.Decorah, Iowa

Richard,
I just wanted to send you a quick note to share with you how impressed our members are with all that is going on at the DACC right now. The website and tcs feedback has been phenomenal. Our lunch and learn sessions have been very well attended and has created a great spirit amongst our membership.

Basically what I am trying to say is thank you!

Kristina

Our Chamber just reached 200 members. The Chamber Nation system is really helping us!

J.T.
W. House CC

Mysty Rusk has endorsed your work as CEO at EcTownUSA.Com.

Dear Richard,
I've written this recommendation of your work to share with other LinkedIn users.

Details of the Recommendation: "We hired Richard’s company to manage our membership data back in 2006. The tools he provided catapulted our membership by 20% in the first year. This is especially remarkable considering the disarray of the organization at the time. ECTownUSA gave us what we needed to automate back of the house functions and focus on what our members needed most.
As a result we started new programs and offerings that landed our organization, the Corvallis-Benton Chamber Coalition, a statewide award by our industry association last year. Every month Richard offers our members a web-based training opportunity to improve our skills with his tools and at least one training opportunity for business in general. I’ve yet to sit in on one of these trainings where I didn’t walk away with at least two more ways to improve our business and our service to our members.
As we continue to share the tools with our members and our community, people are continually impressed that we can offer so much for such a small financial investment. Richard, you are the best kept secret for membership organizations anywhere. Keep up the great work."

Service Category: Business Consultant
Year first hired: 2006 (hired more than once)
Top Qualities: Great Results, Expert, Good Value

Hey Richard,

Wanted to thank you for the wonderful prompt service that Brian gives over e-mail. I've been sending him a lot of small requests and he is super quick to help.

S.B. LAACC

I appreciate your help, this system is kick ass!!

Josh
WHCC

--

Thank you soooooooooooooooo much. This is awesome. I love Chambernation!!!!!!!

Courtney Ruttinger
Business Development &
Expansion Coordinator

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BTW, it is amazing how easy ChamberNation is compared to our old database. I don’t miss the old one at all. If you need recommendations, have them call me! Thanks, Mike


Mike Stalvey
Senior Director of Operations

Dear Richard,

I recently did a year end review of our chamber of commerce with our membership. While 2009 has been a very difficult time with the economy one of the brightest moments realized was the wonderful Chamber Nation Broadcast System we have developed! The support of your company has been wonderful. I would like to just highlight a few things that really helped our business clients this last year:

• OUTSTANDING CUSTOMER SERVICE FROM ECTOWNUSA: There is always someone there to help answer questions.
• OUTSTANDING TECHNICAL SUPPORT FROM ECTOWNUSA: I really appreciate new ways to do things that help to minimize staff manpower and full utilization of the broadcast system to serve our chamber clients and community.
• MONTHLY TRAINING AND AVAILABILITY FROM CORPORATE CEO TO SHARE INNOVATIVE IDEAS FOR THE BENEFIT OF OUR CHAMBER: Richard your insights and ideas come from listening to the concerns of chamber executives and acting upon those concerns in a timely fashion.
• MONTHLY COACHING FROM BUSINESS COACH MARK LEBLANC: The insights from Mark have been great in putting the proper perspective on chamber related issues, sound business advice on sales, marketing, customer service, time management, and business planning.
• INTERACTION WITH OTHER CHAMBER EXECUTIVES TO SHARE PROBLEMS, CONCERNS AND WINNING OPPORTUNITIES: There is a great benefit sharing of ideas and opportunities with chamber executives who are also charting courses through difficult times. Our monthly webinars have been great to pick up management nuggets that can make a difference.
• A GREAT EVENT REGISTRATION SYSTEM THAT ASSISTS CHAMBER EXECUTIVES IN FORUMLATING, BUILDING, AND EXECUTING GREAT CHAMBER PROGRAMS THAT MINIMIZE CHAMBER STAFFING FOR REGISTRATION. I cannot say enough about this system because it helps the chamber to win on several different levels. 1) You can effectively plan for events if you know how many people are showing up, 2) You minimize people having to wait in long event lines and signing in with illegible handwriting therefore missing out on the opportunity of follow up. 3) The event system produces comprehensive reports that bring the chamber credibility for running a well run business, 4) You minimize the number of support staff and volunteers that have to help wither registration.
• GREAT BUSINESS REFFERAL SYSTEM TO CONNECT THE COMMUNITY WITH OUR CHAMBER MEMBERS: This is a work in progress for us but it is a great way to connect the community with all of our chamber clients.
• SOCIAL NETWORKING CONNECTIONS REALLY HELP THE CHAMBER TO STAY CONNECTED WITH THE COOMUNITY IN WHICH WE SERVE: The use of social networking instruments like Facebook and Twitter help our chamber to speak the new emerging language of the community we serve here in Los Angeles. The ability to add pictures and give “play by play” descriptions for events is wonderful and we are gaining respect as viable credible information source with out community stakeholders.

Richard, keep up the good work and it has been an honor to work with a company that is so innovative and truly cares about the needs on its constituents!

Best regards,
Michael S. Jones, President and C.E.O.
Crenshaw Chamber of Commerce

Brian, the amount of business we have been writing has been unbelievable. I attribute this directly with our new web page. Nice job.

H.B., General Manager

FW: Chamber Nation Rocks

Jane D.
Thought you’d like to know – this comment was from a board member. Thanks!

From: Kara R.
Sent: Wednesday, December 23, 2009 11:53 AM
To: Jane D.
Subject: Chamber Nation Rocks

Thanks for all you do.
http://www.chamberorganizer.com/ranchocordovachamber/mem_krp
Check me out…
It is so easy to update.
Love it.

Chamber Nation has been awarded the prestigious "Business of the Year" award by the Quincy Chamber of Commerce within Plumas County California. We would like to thank the citizens for their nomination of our company and the Chamber of Commerce board members for all of their support.

We appreciate this award very much!

Dave K:

"Outstanding. I remember when you first started up here. This is so deserved."

Norma M:

"Way to go Richard! Long overdue."

Amy S:

Hi Richard!

Congratulations on being Business of the Year! You so deserve it. It's too bad you were working so hard on your business that you missed the big event, but it is a huge honor none the less.

Paul M:

"Very deserving! Quincy's best kept secret is now out!"

Margaret A:

"CONGRATULATIONS on the recognition !!!! Possibly others will follow in honoring you and your hard work."

Larry L:

"Congrats Rick!"

Thank you so much for all you do for us throughout the year. It is our pleasure to work with you and your staff.

Hope you and your family have a wonderful holiday and a very blessed Christmas.

Blessings, Jean

By the way, Brian, that is a nice service that we have
as a Chamber member (in Aventura Fl.).

Magda H. S.

Since we build Chamber Broadcasting Systems designed to advertise members successfully online, we also have a system for newspapers... one such system was recently implemented.

We're thrilled that Senator Dave Cox of California also mentioned the business development features of the Sierra Booster's online system for its advertisers.

In the letter he specifically writes about the module in our system called "Growing your Business" with Mark LeBlanc - a module included in most of our system releases.